Job Description
Join our award-winning hospitality team as a Front Desk Receptionist with comprehensive paid training! We're seeking enthusiastic individuals to become the face of our premium Miami location. No prior experience required – we provide hands-on training in guest services, reservation systems, and property management software. Enjoy competitive pay, career advancement opportunities, and a vibrant work environment in the heart of downtown Miami. Perfect for career changers or recent graduates!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and professionalism
- Answer and route incoming calls while maintaining exceptional phone etiquette
- Handle guest inquiries and resolve issues promptly using our CRM system
- Coordinate room reservations and schedule management
- Maintain a clean, organized reception area and manage office supplies
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage billing transactions accurately
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer proficiency (Microsoft Office Suite)
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- Reliability and punctuality
- Willingness to complete our 4-week paid training program