Job Description
Join our dynamic team at Memphis Hospitality Group as a Flexible Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions in our vibrant downtown location. Enjoy the freedom of flexible scheduling while managing daily operations with precision and warmth. This role offers competitive pay, growth opportunities, and the chance to work in one of Memphis's most exciting hospitality environments.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and hospitality
- Answer multi-line phone systems and route inquiries appropriately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage reservation systems accurately
- Maintain a clean, organized reception area and waiting spaces
- Assist with event coordination and guest requests
- Handle confidential information with discretion
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in reservation software and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to work independently during flexible shifts
- Professional appearance and positive demeanor
- High school diploma or equivalent required
- Availability to work evenings, weekends, and holidays