Job Description
Join our award-winning team at Premier Hospitality Group as a Front Desk Receptionist! We're seeking a polished professional to deliver exceptional guest experiences at our flagship location in Glendale, AZ. This role is perfect for a detail-oriented individual who thrives in fast-paced environments and values creating memorable first impressions.
What We Offer:
- Competitive hourly rate plus performance bonuses
- Comprehensive benefits package (health/dental/vision)
- Professional development opportunities
- Modern, collaborative work environment
- Employee discounts on company services
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system with exceptional etiquette
- Coordinate meeting room reservations and scheduling
- Maintain accurate guest records and reservation systems
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Assist with administrative tasks including filing and correspondence
Qualifications
- Minimum 2 years front desk or customer service experience
- Proficiency in reservation management software (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Professional appearance and polished demeanor
- Ability to multitask effectively in high-pressure situations
- Basic knowledge of MS Office Suite
- High school diploma or equivalent required