Job Description
Join our award-winning hospitality team as a Front Desk Receptionist where all necessary equipment is provided! We're seeking a polished professional to deliver exceptional guest experiences at our downtown Albuquerque location. Enjoy a modern work environment with complimentary industry-standard tools including computer systems, phone systems, and office supplies. This role offers stability, growth opportunities, and a supportive team culture.
Why You'll Love Working With Us:
- Comprehensive equipment package provided (no personal tech required)
- Competitive benefits package including health insurance and retirement plans
- Professional development opportunities and career advancement paths
- Modern, centrally located workspace with complimentary parking
Responsibilities
- Manage front desk operations using company-provided computer systems and phone equipment
- Check guests in/out efficiently using proprietary software and provided tablets
- Answer multi-line phone system and route calls appropriately
- Maintain organized records using digital filing systems provided by the company
- Coordinate with housekeeping and maintenance teams via provided communication tools
- Process payments using company-provided POS systems
- Handle guest inquiries with professionalism using provided reference materials
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years front desk or customer service experience
- Proficiency with office equipment (computer, phone, printer) - equipment provided
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organizational and time-management abilities
- Flexibility to work weekends and holidays as needed
- Valid New Mexico driver's license (if required for errands)