Job Description
Join our award-winning team as a Front Desk Receptionist in the heart of Dallas! We're seeking a polished professional to deliver exceptional guest experiences at our luxury boutique hotel. This urgent opening offers immediate start with competitive pay, comprehensive benefits, and career growth opportunities. If you thrive in fast-paced environments and excel at creating memorable first impressions, apply today!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Coordinate reservations and room assignments using hotel management systems
- Handle billing transactions and payment processing accurately
- Act as primary communication hub for guests and staff
- Maintain immaculate lobby and common areas
- Resolve guest concerns with empathy and efficiency
- Collaborate with housekeeping and maintenance teams
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Professional appearance and customer-focused mindset
- Basic knowledge of Dallas tourism attractions
- Flexibility to work evenings, weekends, and holidays