Job Description
Unlock your career potential with Orlando Premier Hospitality! We're offering an exclusive $1,500 sign-on bonus for our Front Desk Receptionist position in sunny Orlando, FL. As the first point of contact for our luxury guests, you'll create memorable experiences while enjoying competitive pay, comprehensive benefits, and a vibrant work culture. Join our award-winning team and start your journey toward professional growth today!
Responsibilities
- Deliver exceptional guest experiences through warm greetings and personalized assistance
- Manage multi-line phone systems, messages, and appointment scheduling
- Process check-ins/check-outs using hotel management software
- Maintain pristine reception area with organized supplies and décor
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries, complaints, and special requests professionally
- Perform administrative tasks including filing, data entry, and report generation
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environment
- Professional appearance and polished demeanor
- Valid Florida driver's license (if required for local errands)
- Flexible availability including weekends and holidays