Job Description
Join our award-winning hospitality team as a Front Desk Receptionist where cutting-edge equipment meets exceptional service! We provide all necessary tools including modern check-in systems, multi-line phones, and digital scheduling platforms to ensure your success. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Baton Rouge. If you're a people person with a passion for creating memorable guest experiences, we want you on our team!
Responsibilities
- Manage guest check-in/out processes using our provided digital systems
- Coordinate multi-line phone communications with professionalism and efficiency
- Utilize our advanced booking software to manage reservations and schedules
- Maintain lobby presentation with provided cleaning equipment and supplies
- Process payments using our secure POS systems
- Collaborate with concierge team using provided communication tools
- Address guest inquiries using our comprehensive digital resource library
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with office equipment (we provide full training)
- Exceptional communication and interpersonal skills
- Ability to operate multi-line phone systems
- Strong organizational and time management abilities
- Professional appearance and positive attitude
- Basic computer literacy (we provide all necessary equipment)