Job Description
Join Elite Hospitality Group as a Front Desk Receptionist with comprehensive paid training! We're seeking energetic professionals to deliver exceptional guest experiences at our luxury Miami location. No prior experience required – we provide hands-on training in reservation systems, guest protocols, and concierge services. Enjoy competitive pay, career advancement opportunities, and a vibrant team environment in the heart of downtown Miami. Perfect for career changers and recent graduates!
Responsibilities
- Manage guest check-in/check-out procedures with precision
- Answer and direct incoming calls professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate billing records
- Assist with event bookings and special requests
- Uphold brand standards through consistent service delivery
- Resolve guest inquiries with empathy and efficiency
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Punctual and reliable work ethic
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Customer service experience preferred but not required
- Fluent in English (Spanish a plus)