Job Description
Join our dynamic team as a Front Desk Receptionist where all essential equipment is provided! We're seeking a polished professional to be the first point of contact for our luxury hotel guests. Enjoy a modern workspace with state-of-the-art technology including high-end tablets, ergonomic workstations, and premium office supplies. This role offers competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized.
Responsibilities
- Manage guest check-in/check-out processes using provided tablets and booking systems
- Answer multi-line phone system and route inquiries to appropriate departments
- Maintain organized guest records using our CRM software and provided equipment
- Coordinate meeting room bookings and manage office supplies inventory
- Process payments using POS systems and maintain financial records
- Assist with administrative tasks including document scanning and filing
- Uphold brand standards through exceptional guest interactions
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years receptionist or customer service experience
- Proficiency with provided office technology (tablets, CRM, POS systems)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and polished demeanor
- Basic knowledge of office equipment operation
- Flexible availability including weekends/holidays