Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Bakersfield Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture where your contributions are valued. Apply today to become part of our dedicated family!
Responsibilities
- Manage patient check-in/out procedures with accuracy and efficiency
- Answer and direct incoming calls to appropriate departments
- Schedule and confirm patient appointments using our EMR system
- Collect and verify patient insurance information
- Maintain organized reception area and waiting space
- Assist with medical record requests and documentation
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with scheduling software and EMR systems
- Excellent communication and interpersonal skills
- Ability to multitask in a high-volume environment
- Basic knowledge of medical terminology preferred
- Strong organizational and time-management abilities