Job Description
Join our award-winning healthcare team as a Part-Time Front Desk Receptionist at Sunrise Wellness Center! We're seeking a polished professional to create exceptional first impressions for our growing patient base. This 20-hour/week role offers competitive pay, flexible scheduling, and career growth opportunities in Mesa's premier medical facility. If you thrive in fast-paced environments and excel at multitasking, apply today!
Responsibilities
- Manage patient check-in/out using Epic EMR system
- Answer multi-line phones with professional call routing
- Coordinate appointment scheduling and calendar management
- Process insurance verifications and collect co-pays
- Maintain HIPAA-compliant patient records
- Assist with administrative tasks including filing and data entry
- Support patient inquiries with warm, empathetic communication
Qualifications
- 2+ years medical front desk/reception experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional customer service and conflict resolution skills
- Strong attention to detail and accuracy
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Flexibility to cover occasional weekend shifts