Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Lubbock Medical Group! We're seeking a polished professional to deliver exceptional patient experiences while managing our busy practice. This is your opportunity to launch a rewarding career in healthcare administration with competitive pay, comprehensive benefits, and growth opportunities.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage patient scheduling and appointment coordination
- Handle patient registration and insurance verification
- Maintain accurate medical records and confidential documentation
- Process payments and manage billing inquiries
- Coordinate with clinical teams to ensure seamless patient flow
- Manage office inventory and supply ordering
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office and scheduling software
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail and organizational excellence
- Basic medical terminology knowledge preferred
- Positive attitude with problem-solving abilities