Job Description
Join our award-winning team at Orlando Wellness Center as a Front Desk Receptionist! We provide all necessary equipment including modern computer systems, headsets, and ergonomic workstations to ensure your success. Enjoy a supportive environment in Orlando's thriving healthcare sector with competitive compensation and growth opportunities.
Responsibilities
- Manage patient check-in/out using our advanced scheduling system
- Answer multi-line phones and route inquiries efficiently
- Process insurance verifications and maintain digital records
- Coordinate with clinical staff for patient flow management
- Handle confidential information with HIPAA compliance
- Assist with billing inquiries and payment processing
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or medical reception experience
- Proficiency with EMR/EHR systems (training provided)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Customer service-oriented with problem-solving mindset