Job Description
Join our award-winning healthcare team in Jacksonville as a Front Desk Receptionist! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. This role combines exceptional customer service with administrative excellence in a fast-paced, rewarding environment. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities. Apply today to become part of our patient-centered culture!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Handle multi-line phone system and route inquiries appropriately
- Schedule appointments and maintain accurate calendar systems
- Process insurance verification and collect co-pays
- Maintain organized patient records and confidential files
- Coordinate with clinical staff to ensure seamless patient flow
- Manage office inventory and supply ordering
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or reception experience
- Proficiency with EMR/EHR systems preferred
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic knowledge of medical terminology a plus
- Ability to maintain confidentiality and HIPAA compliance