Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Medical Group! We're seeking a warm, professional individual to be the first point of contact for our patients in our state-of-the-art Jacksonville clinic. This is a direct hire opportunity offering competitive pay, comprehensive benefits, and a supportive environment where you can grow your administrative career while making a meaningful impact on patient experience.
As the face of our practice, you'll create welcoming interactions and ensure seamless operations. We provide paid training, flexible scheduling options, and a collaborative culture that values work-life balance. If you're passionate about healthcare excellence and possess exceptional organizational skills, apply today to become part of our thriving team!
Responsibilities
- Manage patient check-in/check-out processes efficiently using our EMR system
- Answer multi-line phone system with professional call etiquette
- Schedule appointments and maintain accurate calendars for 15+ providers
- Verify insurance eligibility and collect co-payments
- Prepare patient charts and maintain confidential records
- Coordinate with clinical staff for patient flow optimization
- Process mail, deliveries, and manage office supplies inventory
Qualifications
- Minimum 2 years of front desk or administrative experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail with multi-tasking ability
- Basic knowledge of medical terminology and insurance verification
- High school diploma or equivalent (college degree preferred)
- Ability to work occasional evenings/weekends as needed
- Valid Florida driver's license for occasional off-site errands