Job Description
We're urgently seeking a dynamic Front Desk Receptionist to join our growing medical practice in Fresno, CA! As the first point of contact for patients and visitors, you'll play a vital role in delivering exceptional customer service and maintaining efficient operations. This full-time position offers competitive compensation, comprehensive benefits, and a supportive team environment.
What We Offer:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Professional development opportunities
Responsibilities
- Welcoming patients and visitors with a warm, professional demeanor
- Managing multi-line phone system and routing calls appropriately
- Scheduling appointments and maintaining accurate calendars
- Processing registrations and collecting patient information
- Handling incoming/outgoing mail and deliveries
- Maintaining clean and organized reception area
- Assisting with basic administrative tasks including data entry
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to remain calm under pressure
- Basic knowledge of medical terminology preferred
- Flexibility to work occasional evenings/weekends