Job Description
Join our award-winning team as a Front Desk Receptionist and kickstart your career in healthcare administration! We're seeking motivated individuals with exceptional customer service skills for our paid training program in Albuquerque. No prior experience required – we'll provide comprehensive training on our advanced patient management systems, HIPAA compliance, and multi-line phone operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is our priority. Perfect for career changers and recent graduates!
Responsibilities
- Manage multi-line phone systems and route calls to appropriate departments
- Greet and register patients with professionalism and empathy
- Maintain accurate patient records using EMR systems
- Coordinate scheduling and appointment logistics
- Process insurance verification and billing documentation
- Assist with administrative tasks including filing and data entry
- Uphold strict confidentiality standards per HIPAA regulations
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Detail-oriented with organizational abilities
- Positive attitude and customer-focused mindset
- Willingness to learn new systems and procedures
- Reliable and punctual work ethic