Job Description
Join our award-winning healthcare team as a Front Desk Receptionist where we provide all necessary equipment! Enjoy a modern workspace with state-of-the-art technology, ergonomic furniture, and professional attire. We offer comprehensive benefits including health insurance, paid time off, and career advancement opportunities. As the first point of contact, you'll create exceptional patient experiences while supporting our mission of compassionate care.
Responsibilities
- Manage patient check-in/out procedures using our provided electronic systems
- Coordinate appointment scheduling and maintain accurate medical records
- Handle phone communications with professionalism and empathy
- Process insurance verifications and collect co-pays using our digital tools
- Maintain a clean, organized reception area with supplied equipment
- Collaborate with clinical staff to ensure seamless patient flow
- Resolve patient inquiries and concerns with diplomacy
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years experience in customer service or healthcare reception
- Proficiency with provided office technology (EMR systems, phone systems)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Positive attitude and team player mentality