Job Description
Join InnovateTech Solutions' award-winning paid training program and launch your career in tech! We're seeking motivated Weekend Shift Entry-Level Technicians to provide exceptional customer support while learning industry-leading systems. No prior experience required – we invest in your growth with comprehensive hands-on training, mentorship, and career advancement pathways. Enjoy competitive pay, flexible weekend schedules (Sat/Sun), and a dynamic team environment in the heart of San Francisco.
Responsibilities
- Delve into hands-on technical training covering hardware diagnostics, software installations, and network troubleshooting
- Provide exceptional customer support via phone, chat, and in-person for enterprise clients
- Document service tickets accurately using our CRM system and knowledge base
- Collaborate with senior technicians to resolve complex technical issues
- Participate in weekly skill-building workshops and certification prep sessions
- Maintain organized inventory of equipment and supplies for weekend operations
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication skills with customer service mindset
- Basic computer literacy (Windows/Mac OS, internet navigation)
- Ability to work independently and as part of a team in fast-paced environment
- Weekend availability (Saturday/Sunday) is mandatory
- Passion for technology and willingness to learn new systems