Job Description
Join our award-winning training program and launch your career in technology! InnovateTech Solutions is seeking motivated entry-level candidates for our comprehensive 12-week paid training program. No prior experience required – we provide everything you need to succeed as a Tech Support Specialist. Our Chicago-based company offers competitive benefits, career advancement opportunities, and a collaborative work environment. Learn industry-leading systems from certified professionals while earning a full-time salary during training.
Why Choose Us?
• Industry-leading certification program
• Dedicated mentorship from senior engineers
• Full-time salary during training
• Comprehensive health benefits package
• Clear career path to senior roles
Responsibilities
- Complete intensive technical training in cloud systems and cybersecurity fundamentals
- Master ticket management and customer communication protocols
- Develop troubleshooting skills for hardware/software issues
- Collaborate with cross-functional teams during training rotations
- Document technical procedures and create knowledge base articles
- Participate in weekly certification assessments
- Support live customer issues under supervision
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work in a fast-paced team environment
- Willingness to learn new technologies quickly
- Valid work authorization for the United States