Job Description
Are you ready to kickstart your career in the technology industry?
Apex Digital Solutions is a rapidly growing tech company seeking driven, entry-level professionals to join our Customer Experience team. We believe that passion and attitude are just as important as experience. That's why we provide comprehensive on-the-job training for all new hires.
We are expanding our Denver operations and are looking for individuals ready to start tomorrow. If you have strong communication skills and a desire to learn, we want to hear from you.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Troubleshoot and resolve basic technical issues for clients.
- Document customer interactions and solutions in our CRM database.
- Collaborate with senior team members to escalate complex issues.
- Stay updated on product knowledge to provide accurate assistance.
- Participate in ongoing training to enhance technical skills.
Qualifications
- High school diploma or GED is required.
- No prior technical experience is necessary; training is provided.
- Strong interpersonal and written communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible hours, including evenings and weekends.
- Enthusiastic attitude and a willingness to learn new technologies.