Job Description
Are you looking for a career launchpad in the heart of the tech world? Apex Innovations is currently hiring Entry Level Technical Support Representatives in San Francisco, CA.
Perfect for recent graduates or career changers, we provide comprehensive paid training to get you up to speed. Join a dynamic team where you will learn the ropes of technical support, client relations, and data analysis.
Why Apply?
- Full paid training program ($0 cost to you).
- Career growth opportunities within a Fortune 500 tech environment.
- Health, dental, and vision insurance.
- Modern office atmosphere in downtown San Francisco.
Responsibilities
- Deliver exceptional technical support to clients via phone and email.
- Learn and utilize industry-standard CRM software under mentorship.
- Diagnose and resolve technical hardware and software issues.
- Document customer interactions and feedback in our system.
- Collaborate with the support team to improve service protocols.
Qualifications
- High school diploma or equivalent (Bachelor's degree a plus).
- Strong desire to learn and grow in the IT sector.
- Excellent written and verbal communication skills.
- Ability to work full-time (40 hours/week).
- Access to a high-speed internet connection and computer.