Job Description
Are you looking for an exciting career in technology with no prior experience required? Apex Tech Solutions is urgently hiring Entry Level Tech Support Specialists in Kansas City, MO. We offer competitive weekly pay and a supportive environment for career growth.
Join our growing team and start your journey in the IT industry today. We provide comprehensive training for all new hires, making this the perfect opportunity for those seeking to break into the tech sector.
Responsibilities
- Assist customers with technical inquiries and software troubleshooting.
- Maintain accurate records of customer interactions and support tickets.
- Install, configure, and upgrade computer hardware and software systems.
- Collaborate with the team to resolve complex technical issues efficiently.
- Provide clear, friendly, and professional customer service via phone and email.
Qualifications
- High school diploma or equivalent.
- Basic computer literacy and typing skills.
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills (verbal and written).
- Willingness to learn new technologies and tools in a fast-paced environment.