Job Description
Launch your IT career in Nashville with zero experience required! Nashville Tech Solutions is seeking motivated individuals for our paid training program leading to immediate full-time employment. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary. No degree needed – we invest in your growth!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex escalations
- Participate in continuous skills development training
- Support cybersecurity best practices for clients
- Deliver exceptional customer service experiences
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy (Windows, Office Suite)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Reliable transportation to our Nashville hub
- Pass background check and drug screen
- Must start training within 5 days of hire
- Desire for long-term career advancement