Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated entry-level candidates for our comprehensive training program. No prior experience required – we provide all necessary certifications and hands-on mentorship. Enjoy daily pay options while building in-demand skills in IT support, cloud computing, and cybersecurity. Join our dynamic team in Richmond and transform your passion for technology into a stable, high-growth career path.
Responsibilities
- Complete accelerated technical training modules covering hardware, software, and networking fundamentals
- Provide Tier 1 customer support via phone, chat, and remote desktop assistance
- Document service tickets and troubleshoot common technical issues
- Collaborate with senior engineers on complex problem-solving
- Participate in daily stand-ups and knowledge-sharing sessions
- Support internal IT infrastructure maintenance and updates
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service aptitude
- Ability to work flexible shifts including evenings/weekends
- Passion for technology and continuous learning
- Valid driver's license (for occasional equipment deliveries)