Job Description
Join TechAdvance Solutions in San Antonio and kickstart your IT career with our comprehensive paid training program! We're seeking motivated individuals passionate about technology to become Tech Support Specialists. No prior experience required – we provide all necessary certifications and hands-on training. Enjoy competitive pay, full benefits, and a collaborative team environment. Immediate openings available!
Responsibilities
- Provide technical support via phone, chat, and in-person
- Install and configure hardware/software systems
- Troubleshoot network connectivity issues
- Document all interactions and resolutions
- Train end-users on system usage
- Collaborate with senior engineers on complex cases
Qualifications
- High school diploma or equivalent
- Strong problem-solving abilities
- Basic computer literacy (Windows/Mac)
- Excellent communication skills
- Ability to learn technical concepts quickly
- Customer service mindset
- Must pass background check