Job Description
Launch your career in technology with our comprehensive paid training program! TechGrow Solutions is seeking motivated Entry-Level Tech Support Specialists in Sacramento. No prior experience required – we'll provide everything you need to succeed. Join our dynamic team where innovation meets growth opportunity, and gain hands-on experience with cutting-edge IT systems. Enjoy competitive pay, full benefits, and a clear career path advancement. Perfect for recent graduates or career changers eager to break into the tech industry!
Responsibilities
- Provide remote and in-person technical support to clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using CRM tools
- Participate in paid certification training programs
- Collaborate with senior engineers on complex projects
- Maintain accurate inventory of IT assets
- Deliver exceptional customer service with patience and clarity
Qualifications
- No prior technical experience required
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows/Mac proficiency)
- Willingness to obtain industry certifications
- Positive attitude and eagerness to learn new technologies
- Ability to work flexible hours including occasional weekends