Job Description
Join InnovateTech Solutions as an Entry Level Tech Support Specialist in Raleigh, NC! We're hiring immediately for candidates with no prior experience—just a passion for technology and a willingness to learn. This full-time role includes comprehensive paid training, mentorship from industry experts, and a clear path to career growth in IT. Enjoy competitive pay, full benefits, and a dynamic work environment in one of America's fastest-growing tech hubs.
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Diagnose hardware/software issues and implement solutions
- Install and configure computer systems and networks
- Document troubleshooting steps and maintain support tickets
- Collaborate with senior technicians on complex problems
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts through training
- Ability to work independently and in team settings
- Valid North Carolina driver's license (if field support required)