Job Description
Launch your career in technology with our comprehensive paid training program! No experience required—just bring your drive to learn. Omaha Tech Innovations offers a transformative 12-week paid training for motivated individuals seeking entry-level roles in IT support. You'll master hardware troubleshooting, software installation, and network fundamentals through hands-on labs and mentorship. Upon completion, transition directly into a full-time Tech Support Specialist role with competitive benefits and growth opportunities. Join our collaborative team and build a future-proof career in Omaha's thriving tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Document troubleshooting processes and solutions
- Collaborate with senior technicians on complex issues
- Participate in ongoing skills development training
- Maintain inventory of IT assets and equipment
- Deliver exceptional customer service to internal clients
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication
- Ability to learn technical concepts quickly
- Self-motivated with attention to detail
- Valid driver's license (for occasional equipment transport)