Job Description
Join InnovateTech Solutions as an Entry-Level Tech Support Specialist and kickstart your career in IT with weekly pay! We're seeking motivated individuals to provide exceptional customer support and technical assistance to our clients. Enjoy a collaborative environment, comprehensive training, and the opportunity to grow your skills in a fast-paced tech company. Apply today and get paid every week!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Install and configure computer systems and peripherals
- Document technical issues and solutions in ticketing systems
- Train users on software applications and best practices
- Collaborate with senior technicians on complex issues
- Maintain inventory of IT equipment and supplies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Strong problem-solving and communication skills
- Customer service experience (internships or part-time roles acceptable)
- Ability to work flexible hours including weekends
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional client visits