Job Description
Launch your tech career in Raleigh's booming innovation hub! TechGrowth Solutions is seeking motivated Entry Level IT Support Specialists for immediate full-time positions with comprehensive paid training. No experience required – we'll teach you everything needed to thrive in our fast-paced environment. Enjoy competitive pay, full benefits, and career growth opportunities in one of America's fastest-growing tech markets. Perfect for recent graduates and career changers ready to build a future in technology.
Responsibilities
- Provide responsive technical support to internal teams via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on complex technical issues
- Participate in cross-departmental IT projects
- Adhere to cybersecurity protocols and best practices
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and professionalism
- Willingness to obtain industry certifications during training
- Must be authorized to work in the United States