Job Description
Launch your tech career with our paid training program! We're urgently hiring entry-level candidates in Tampa, FL for our growing IT support team. No experience required – we provide comprehensive hands-on training in cloud systems, network security, and troubleshooting. Join our collaborative environment where your growth is our priority. Enjoy competitive pay, benefits, and clear advancement paths. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Provide Tier 1 technical support via phone, chat, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document all technical issues and resolutions in CRM systems
- Collaborate with senior engineers on complex technical escalations
- Conduct system audits and maintain network documentation
- Implement security protocols and best practices
- Train end-users on new technologies and processes
- Participate in continuous learning programs to stay current
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and analytical mindset
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to complete paid certification training
- Reliable transportation to our Tampa training facility
- Passion for technology and customer service