Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals for immediate hire as Entry-Level Tech Support Specialists in Tampa, FL. No prior experience required—we provide all the training you need to succeed. Join our dynamic team and gain hands-on experience in network administration, cybersecurity fundamentals, and client support. This is your opportunity to enter the tech industry with zero upfront costs and guaranteed career advancement.
Our 6-week paid training program includes classroom instruction, hands-on labs, and mentorship from industry experts. Upon completion, you'll transition into a full-time role with competitive benefits, growth opportunities, and a supportive work environment. Don't miss this chance to build a future-proof career in one of Florida's fastest-growing tech hubs!
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Diagnose and resolve hardware/software issues efficiently
- Document troubleshooting steps and maintain support tickets
- Install and configure operating systems and applications
- Collaborate with senior engineers on complex technical challenges
- Contribute to knowledge base documentation
- Participate in continuous training and skill development
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid Florida driver's license (for occasional on-site visits)
- Pass background check and drug screening