Job Description
Launch your tech career with our paid training program! No experience required—just enthusiasm and eagerness to learn. Join our Denver-based team as an Entry-Level Tech Support Specialist and gain hands-on experience in troubleshooting, customer service, and system maintenance. Enjoy weekly pay, comprehensive benefits, and a clear path to advancement. We invest in our people through structured training, mentorship, and career development opportunities. Work in a modern, collaborative environment where your growth is our priority.
Responsibilities
- Provide technical support to customers via phone, email, and chat
- Diagnose hardware/software issues and implement solutions
- Document support tickets and maintain accurate records
- Collaborate with senior technicians on complex issues
- Complete weekly training modules and certification courses
- Participate in team meetings and knowledge-sharing sessions
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies and systems
- Valid driver's license (for occasional on-site support)