Job Description
Urgently Hiring in Dallas, TX! Launch your tech career with our comprehensive paid training program. No prior experience required – we'll equip you with industry certifications and hands-on skills to thrive as a Tech Support Specialist. Join our dynamic team and transform your passion for technology into a rewarding career.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Troubleshoot network connectivity and system configurations
- Document incidents and maintain detailed service logs
- Train end-users on new technologies and best practices
- Collaborate with senior engineers on complex problem-solving
- Monitor system performance and implement preventive measures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to complete paid training (8 weeks, 40hrs/week)
- Ability to lift 20lbs and work flexible hours
- Valid driver's license for occasional client visits
- Passion for technology and continuous learning