Job Description
Launch your tech career with comprehensive paid training! Innovate Solutions Group is seeking motivated individuals for our Entry-Level Tech Support Specialist role in Jacksonville, FL. No prior experience required – we'll equip you with industry certifications and hands-on skills in network troubleshooting, cloud services, and cybersecurity fundamentals. Join our collaborative team of experts and grow your career while serving local businesses. Enjoy competitive benefits, flexible scheduling options, and a clear advancement path. Start your journey in technology today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Train clients on new technology solutions
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on complex projects
- Participate in continuous learning modules
- Support cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to work in fast-paced team environments
- Willingness to obtain CompTIA A+ certification
- Valid Florida driver's license preferred
- No technical experience necessary (training provided)