Job Description
Join our dynamic team at Phoenix Career Launch and kickstart your career in technology! We're urgently hiring motivated individuals for our paid training program designed to transform beginners into skilled professionals. No prior experience required—just ambition and a willingness to learn. Our comprehensive 8-week curriculum includes hands-on workshops, mentorship from industry experts, and guaranteed placement upon completion. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in Phoenix's thriving tech hub.
Responsibilities
- Complete all paid training modules with a focus on IT fundamentals and customer service excellence
- Assist senior technicians with hardware/software installations and troubleshooting
- Document technical procedures and client interactions using CRM systems
- Participate in team projects to develop problem-solving and collaboration skills
- Adhere to company security protocols and data protection standards
- Provide basic technical support to internal staff during training phase
- Contribute to continuous improvement of training materials and workflows
Qualifications
- High school diploma or equivalent (college preferred but not required)
- Strong desire to build a career in technology or customer service
- Basic computer literacy and internet navigation skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced, team-oriented environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening (company-covered)
- Must be available for full-time training (8 AM - 5 PM, Mon-Fri)