Job Description
Launch your tech career with our comprehensive paid training program! InnovateTech Solutions is seeking motivated individuals for our Entry-Level Tech Associate position in Louisville, KY. No prior experience required – we provide all necessary training to build foundational skills in IT support, cybersecurity basics, and network administration. Join our collaborative team and gain hands-on experience with cutting-edge technology while receiving mentorship from industry experts. This is your opportunity to transition into a high-demand field with full benefits, growth potential, and a supportive work environment.
Responsibilities
- Complete comprehensive 8-week paid training program covering IT fundamentals and company systems
- Provide tier-1 technical support to internal staff and clients
- Assist with hardware setup, software installations, and basic troubleshooting
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing skill development workshops
- Adhere to cybersecurity protocols and data protection standards
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical thinking abilities
- Excellent communication and interpersonal skills
- Basic computer literacy and willingness to learn new technologies
- Ability to work independently and in team environments
- Valid driver's license (for occasional equipment transport)
- Pass background check and drug screening
- Commitment to completing the full training program