Job Description
Launch your career with InnovateTech Solutions' comprehensive paid training program! We're seeking motivated individuals with no prior experience to join our dynamic tech support team. Our 8-week paid training program combines classroom instruction with hands-on mentorship to transform you into a confident tech professional. Enjoy competitive pay, full benefits, and clear career advancement paths. No degree required – just bring your eagerness to learn and grow with us!
Responsibilities
- Provide exceptional technical support to clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions in CRM systems
- Collaborate with senior technicians to resolve complex problems
- Participate in continuous skills development through training modules
- Maintain accurate inventory of IT assets
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (no college experience required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Willingness to learn new technologies quickly
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening