Job Description
Launch your tech career with Nexus Innovations! We're seeking motivated Entry-Level Tech Associates for our fully remote training program. No prior experience required—just your passion for technology and eagerness to learn. Our comprehensive 12-week paid training covers cloud computing, cybersecurity fundamentals, and IT support, followed by full-time placement in our dynamic team. Enjoy flexible hours, competitive benefits, and mentorship from industry experts. Join us in building the future of tech!
Responsibilities
- Complete structured training modules in cloud infrastructure and security protocols
- Provide tier-1 IT support to remote clients via ticketing systems
- Document technical procedures and troubleshooting solutions
- Collaborate with senior engineers on system optimization projects
- Participate in daily stand-ups and sprint reviews
- Maintain accurate service desk metrics and performance logs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Self-motivated with ability to work independently remotely
- Willingness to obtain CompTIA A+ certification during training
- US residency and reliable high-speed internet connection