Job Description
Launch your tech career without experience! TechGrowth Solutions offers comprehensive paid training for motivated individuals in Cleveland. Join our dynamic team as an Entry-Level Tech Associate and gain hands-on experience in IT support, system administration, and cybersecurity fundamentals. We provide all necessary certifications and mentorship to transform beginners into industry professionals. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment. No prior tech experience required – just bring your eagerness to learn and grow!
Responsibilities
- Complete paid certification programs in IT infrastructure and cloud technologies
- Provide Tier 1 technical support to internal teams and clients
- Assist with network monitoring and system maintenance tasks
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting projects
- Participate in cross-functional team meetings and training sessions
- Adhere to company security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and critical thinking abilities
- Excellent communication and teamwork skills
- Basic computer literacy and internet navigation proficiency
- Willingness to obtain CompTIA A+ and AWS Cloud certifications
- Ability to work flexible hours including occasional weekends
- Passion for technology and continuous learning
- Valid Ohio driver's license (for occasional on-site visits)