Job Description
Mesa Tech Innovations is seeking a motivated and eager Entry Level Systems Administrator to join our dynamic IT team in Mesa, Arizona. We are committed to fostering talent and providing a supportive environment for recent graduates or career changers looking to launch their technology career.
In this role, you will gain hands-on experience working with enterprise-grade hardware and software solutions. You will work closely with senior engineers to ensure our infrastructure runs smoothly and efficiently. If you are a problem-solver with a passion for technology and a desire to learn, we want to meet you.
Why Join Us?
- Competitive Salary: Starting at $45,000 with annual performance reviews.
- Comprehensive Benefits: Medical, dental, and vision insurance.
- Professional Development: Paid training and certification reimbursement.
- Work-Life Balance: Generous PTO and hybrid work options.
Don't miss this opportunity to start your career in the heart of the Valley!
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users regarding hardware, software, and network connectivity issues.
- Assist in the installation, configuration, and maintenance of desktop computers, laptops, printers, and mobile devices.
- Monitor system performance and troubleshoot network issues to ensure 99.9% uptime for company operations.
- Document all technical issues, resolutions, and standard operating procedures (SOPs) for team reference.
- Collaborate with the cybersecurity team to ensure compliance with internal security protocols and patch management.
- Perform regular backups and data recovery procedures to safeguard company data.
- Participate in on-call rotation for critical system outages as required.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Familiarity with Microsoft Windows operating systems (10, 11) and basic knowledge of Linux or macOS.
- Understanding of computer networking concepts, including TCP/IP, DNS, and DHCP.
- Strong problem-solving skills and the ability to troubleshoot complex issues under pressure.
- Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical staff.
- Willingness to obtain industry-recognized certifications (e.g., CompTIA A+, Network+) within the first year of employment.
- Valid driver’s license and reliable transportation for occasional on-site site visits.