Job Description
Are you looking to launch a career in the booming tech industry without prior experience? Apex Digital Systems is hiring Entry Level Support Specialists in Austin, TX. We believe in growing talent from within, offering a competitive pay rate and flexible part-time schedules for students and professionals alike.
Join our dynamic team and gain hands-on experience in technical support, customer relations, and software troubleshooting. We provide comprehensive training to ensure your success in this role.
Why Join Us?
- No prior experience required – we train you.
- Competitive hourly wage ($16 - $20/hr).
- Flexible scheduling to fit your lifestyle.
- Opportunity for rapid career advancement.
Responsibilities
- Provide excellent technical support to clients via phone, email, and chat.
- Troubleshoot and resolve basic hardware and software issues for end-users.
- Maintain accurate and up-to-date records of all support tickets and interactions.
- Assist in the installation and configuration of company software applications.
- Communicate complex technical concepts to non-technical customers in a clear manner.
- Collaborate with senior technicians to identify trends and improve service processes.
Qualifications
- High School Diploma or GED is required.
- Basic computer literacy and internet proficiency.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively.
- Enthusiastic attitude with a genuine desire to learn.
- Must be reliable and punctual for scheduled shifts.