Job Description
Launch your career with our comprehensive paid training program designed for motivated individuals seeking entry-level opportunities in Columbus, Ohio. No prior experience required – we provide all necessary skills through hands-on mentorship, structured curriculum, and real-world projects. Join a dynamic team committed to fostering professional growth while offering competitive compensation and benefits. This full-time position includes 8 weeks of intensive training followed by permanent placement in a tech support role.
Responsibilities
- Complete 40 hours/week paid training covering IT fundamentals, system diagnostics, and customer service protocols
- Master company-specific software tools and infrastructure management systems
- Collaborate with senior technicians on ticket resolution and system monitoring
- Develop documentation skills for technical procedures and client communications
- Participate in weekly performance reviews and skill assessments
- Contribute to team projects during training phase
- Adhere to cybersecurity best practices and compliance standards
Qualifications
- High school diploma or GED required; associate/bachelor's preferred
- Strong problem-solving abilities and attention to detail
- Basic computer literacy (Windows OS, Microsoft Office)
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Authorization to work in the United States