Job Description
We are seeking enthusiastic Entry Level IT Support Specialists to join our growing team in Tampa. If you are looking for a job that offers immediate start opportunities and the chance to work weekend shifts, this is your chance to shine.
As a key member of our support team, you will help clients resolve technical challenges and ensure our systems run smoothly. We offer comprehensive training and a clear path for career advancement.
Responsibilities
- Provide first-level technical support to internal and external clients.
- Diagnose and troubleshoot hardware and software issues.
- Document technical interactions and resolutions accurately.
- Maintain a professional and organized work environment.
- Collaborate with senior technicians to escalate complex issues.
- Assist in the deployment of new hardware and software updates.
Qualifications
- High school diploma or equivalent (Associate's degree preferred).
- Basic understanding of computer operating systems (Windows/Mac).
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication abilities.
- Reliable internet connection for remote work requirements.
- Willingness to work flexible hours, including weekends.