Job Description
Launch your tech career in Detroit with our comprehensive paid training program! Detroit Tech Innovators is seeking motivated entry-level candidates to join our IT Support team. No prior experience required – we provide everything you need to succeed. Enjoy competitive pay, growth opportunities, and a collaborative environment in Michigan's thriving tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document issues and resolutions in ticketing systems
- Assist with network administration tasks under supervision
- Participate in ongoing skills development training
- Collaborate with senior IT team on complex projects
- Maintain security protocols for company systems
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and willingness to learn
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening
- Reliable transportation to downtown Detroit office