Job Description
Launch your tech career with comprehensive training! TechGrowth Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist program in Detroit. No prior experience required – we provide paid hands-on training covering network administration, cybersecurity basics, and system troubleshooting. Join a dynamic team dedicated to professional growth and innovation in Michigan's thriving tech hub.
What We Offer:
- 6-week paid training program with certification
- Mentorship from industry experts
- Clear career advancement path
- Competitive benefits package
Responsibilities
- Provide technical support to internal teams via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Document troubleshooting procedures and solutions
- Assist with network setup and maintenance tasks
- Participate in cross-departmental IT projects
- Complete training modules and certification requirements
Qualifications
- High school diploma or equivalent required
- Basic computer literacy skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Willingness to learn technical concepts
- Ability to work in a fast-paced environment
- Valid driver's license preferred