Job Description
Launch your tech career with our comprehensive training program! TechStart Academy is seeking motivated entry-level candidates for our full-time IT Support Specialist position in Arlington, VA. No prior experience required – we provide paid hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join our innovative team and gain industry-recognized certifications while working with Fortune 500 clients. This is your gateway to a stable, high-demand career in Virginia's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install and configure workstations, printers, and network equipment
- Document IT processes and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on complex technical solutions
- Participate in ongoing training modules to develop advanced skills
- Support system upgrades and maintenance activities
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to obtain CompTIA A+ certification during training
- Ability to work independently and in team environments
- Passion for technology and continuous learning
- Valid driver's license for occasional on-site client visits
- U.S. citizenship or permanent residency required