Job Description
Launch your tech career with TechGrow Solutions Inc.! We're seeking motivated Entry-Level IT Support Specialists in Atlanta, Georgia. No experience required – we provide comprehensive paid training to transform you into a tech professional. Join our dynamic team and gain hands-on experience in network administration, cybersecurity, and system optimization.
This full-time role includes mentorship from industry experts, certification prep, and career growth opportunities. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment. If you're passionate about technology and eager to learn, apply today!
Responsibilities
- Complete our intensive 8-week IT training program covering networking, cloud systems, and security protocols
- Provide frontline technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware and software systems
- Monitor network performance and troubleshoot technical issues
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong willingness to learn technical concepts
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Reliable transportation to our Atlanta facility
- Passion for technology and career growth