Job Description
Launch your IT career with our comprehensive training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our Seattle team. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Work alongside industry experts in a collaborative environment while earning competitive compensation and benefits.
This role is perfect for recent graduates or career changers passionate about technology. You'll gain real-world experience supporting enterprise systems while developing skills for long-term career growth in the thriving Seattle tech sector.
Responsibilities
- Install, configure, and maintain hardware/software systems under mentorship
- Troubleshoot network connectivity, security protocols, and user access issues
- Document IT processes and create knowledge base articles
- Provide Tier 1 support via ticketing systems and helpdesk channels
- Participate in cross-departmental IT projects
- Complete certification training modules (CompTIA A+, Network+)
- Adhere to IT security policies and compliance standards
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and customer service mindset
- Willingness to obtain industry certifications within 6 months
- Ability to lift 30 lbs and work in server environments
- Valid Washington State driver's license (for equipment transport)
- Pass background check and pre-employment screening
- US citizenship or permanent residency required